Porcelain Flower Carnation - Fragrance diffuser

Fast & Secure Delivery from our Dublin Hub

• 🇮🇪 Ireland: €5.00 | FREE over €50 (An Post Express).
• 🇬🇧 United Kingdom: UK shipping: £12.99 | FREE over £120. UK VAT included at checkout for orders up to £135.
• Note: Orders over £135 may be subject to UK import VAT, customs duties (where applicable), and courier customs clearance fees, collected by the transport company prior to delivery.
• 🇪🇺 EU & Europe: Tracked shipping to Germany, France, Spain, Italy, Netherlands, Belgium, Denmark, Luxembourg, Austria, Switzerland & Norway.
• 🛡️ Arrival Guarantee: Specialized reinforced packaging designed for our ceramic, clay, and stone pieces. We guarantee your decor arrives in perfect condition.

[View our full Shipping Policy here] MatisaDeco-shipping-policy

Returns & Exchanges:

• 🔄 14-Day Return Window: You have 14 calendar days from delivery to request a return.
• 🇮🇪 Ireland Returns:
  • Option A: Prepaid An Post label (€6.00 flat fee deducted from refund).
  • Option B: Self-managed via your preferred tracked courier.
• 🇬🇧 UK & 🇪🇺 European Returns: Customers outside Ireland manage and cover return shipping. Tracked service is recommended until it arrives at our Dublin hub.
• ✨ FREE Exchanges: Choose an exchange and we waive the €6.00 return fee (Ireland orders).
• 🇬🇧 Refused Deliveries (UK & International): If a package is refused or returned due to unpaid import VAT or customs fees, return shipping and handling costs will be deducted from the refund.
• 📦 Original Packaging: Items must be returned in their original, reinforced packaging to ensure safe transit.
• 💳 Rapid Refunds: Once inspected in Dublin, refunds are processed within 2–7 business days (a formal Credit Note is issued for UK orders).

[View our full Return Policy here] Matisa Deco Refund Policy